Encore AI, a technology company, has secured $30 million in funding to develop artificial intelligence agents that can learn from customer interactions. The AI agents will be trained on data from customer calls, messages, and customer relationship management systems to identify successful sales techniques. This information will be used to create playbooks that guide the AI agents in their interactions with customers. The goal is to improve the efficiency and effectiveness of sales conversations. This development has implications for the future of customer service and sales interactions.